Frequently Asked Questions

Common questions and answers about certified collision repair in East Hampton and the Hamptons


Fireplace Auto Collision repairs all makes and models, including cars, trucks, SUVs, vans, luxury vehicles, electric vehicles, and commercial vehicles. Our technicians perform collision repair, auto body repair, paint refinishing, and structural repairs for drivers throughout East Hampton, Long Island, and the Hamptons.

Fireplace Auto Collision is a BMW Certified Collision Repair Center, Mercedes-Benz Certified Collision Repair Facility, and Sprinter Certified Collision Repair Center. Our technicians also maintain I-CAR Gold Class and ASE certifications. These certifications require ongoing training, specialized equipment, and adherence to manufacturer-approved repair procedures.

Choosing a certified collision repair shop helps ensure your vehicle is repaired using manufacturer-approved procedures, specialized equipment, and trained technicians. Proper repairs help protect your vehicle’s safety, performance, structural integrity, and resale value after an accident.

Yes. Fireplace Auto Collision follows OEM repair procedures and uses OEM parts whenever required by the vehicle manufacturer or approved through the repair process. OEM parts are designed specifically for your vehicle and help maintain safety, fit, finish, performance, and vehicle value.

Many modern vehicles require ADAS calibration after certain collision repairs. Advanced Driver Assistance Systems may include lane departure warning, blind spot monitoring, adaptive cruise control, parking sensors, and automatic emergency braking. These systems rely on cameras, sensors, and radar units that may need calibration after repairs.

Yes. In New York, vehicle owners have the right to choose their preferred collision repair facility. Your insurance company may recommend a shop, but the final decision is yours. Fireplace Auto Collision works with major insurance companies and can help guide you through the insurance claim process.

In most cases, collision repairs are covered according to the terms of your insurance policy. Fireplace Auto Collision works with major insurance carriers and can assist with estimates, supplements, repair documentation, and communication with your insurance company.

Fireplace Auto Collision is located in East Hampton, New York and proudly serves East Hampton, Southampton, Bridgehampton, Wainscott, Amagansett, Montauk, Sag Harbor, Springs, Shelter Island, Westhampton, Westhampton Beach, and communities throughout Long Island and the Hamptons.

Yes. Fireplace Auto Collision offers towing assistance to help transport damaged vehicles safely to our East Hampton collision repair facility. For regular hours, call (631) 907-9839. For emergency after-hours assistance, call (631) 664-5240.

Repair times vary depending on the extent of the damage, parts availability, insurance approval, and manufacturer repair requirements. After inspecting your vehicle, Fireplace Auto Collision will provide an estimated repair timeline and keep you updated throughout the collision repair process.

Yes. Fireplace Auto Collision provides free collision repair estimates. Our team can inspect your vehicle, review the damage, explain the repair process, and assist with insurance claim questions. Call (631) 907-9839 or visit our contact page to schedule an estimate.

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Yes. Fireplace Auto Collision repairs everything from minor dents, scratches, and bumper damage to major collision damage, structural repairs, frame repairs, and complete auto body repair. Our goal is to restore your vehicle properly using industry-leading repair standards.

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